Customer Comments

Good morning,
Good morning. I received my bridal hat yesterday in perfect conditions. Thank you!!! It is beautiful.
Sent from my iPhone

Have a lovely weekend,
I have received the gown, Chantal! It is amazing! I love it so much! The design is perfect, what I saw is what I get! The ivory color is exactly what I wanted, the flowers on the gown are beautiful! The size is a little bigger, I will get it altered. I want to commend that the shipping was so fast! The gown was packed nicely and securely. Thank you Chantal and Best Bridal for doing a great job! Now I'm looking forward to receiving my accessories. Have a lovely weekend,

I absolutely love you guys!
You guys are totally awesome. My first purchase with you guys was for a bridesmaid dress by Bari J and it arrived in perfect condition and ahead of time. My second purchase from your site was for my wedding invitations and they also arrived promptly. I just wanted to thank you guys for your professionalism each and every time that I called with a question and for your overall service. You guys are truly a great company to do business with and I will be referring lots more of people to your website.

RE: Order Confirmation,
The order is perfect. Thank you.

Re: Your Order/JoAnn,
Omg for sure I will. I love youuu Thank you JoAnn for your help. Best regards,

Hi Liz,
Just a quick note to say thank you very much for all your help in ordering my bridesmaids dresses. They arrived to Helen in Chicago and she has put them in the post to me. Thanks for great service, help and quick delivery. Kind regards
--Claire in Ireland

Re: Wedding Dress Inquiry,
Thanks Joshua for all your help! I just ordered the dress and can't wait to receive!!

Thank you so much I got my weeding dress and it is exactly what I order. Thank you a lot.
Sent from my iPad

RE: Shipping Address,
Thank you very much. Looking forward to receiving the dresses!

Thank you very much Barb, your hospitality is greatly appreciated. Regards

Great! Thank you very much again. I always can trust you in my great moments and dressing.

Dear Staff @bestbridalprices,
Thank you for your work on my order it has arrived as promised on Monday and looks amazing.

Can I just say thank you so much to all the staff at BestBridal who made my panicking days calmer! I received all five of my bridesmaid dresses and they look exactly like they did in the pictures. I have to make a few minor tweaks to all of them because, let's face it we're not all the perfect size but apart from that, the dresses look fantastic and they make my bridesmaids feel fantastic.

Well done! And thank you so much for all your help, even on my minor breakdown.

Re: Order ##,
Thank you for working hard to resolve problem! Thank you so much for all your help on this...your store's response has been superb! t's been a long time since I have received this kind of good service, excellent follow up! Yes, there was a mix up, but you are taking care of it, and I wouldn't hesitate to recommend you to someone else! Great job!

Hi JoAnn,
Thank you for getting back to me as promptly as you could. Best bridal customer care never ceases to amaze me. I look forward to hopefully seeing my dresses on the 25th. Thanks.

Re: Order Confirmation,
Thank you for your prompt response to our order. I appreciate you helping us out at this joyous time planning Crystal's wedding. Sincerely,

FW: Order confirmation Enzoani Cincinnati,
Wanted to send a Thank you note! My dress arrived a whole month early!!! It is beautiful and I truly appreciate all your help in this order for the big day :)

Re: Order Confirmation,
Thank you for your prompt attention. I made a few phone calls and yes the dress has arrived. Thank you again.

Re: Message from Best Bridal Prices,
VERY helpful, thanks so much!!!

My daughter just received the wedding gown, shoes, and veil we ordered in late December. The delivery was earlier than expected,and everything is exactly as we specified. I could not be happier with my purchase or the excellent service we received from BestBridal. Thank you so much!

If you are worried about ordering from this online company--rest assured--they are legitimate! My daughter ordered the Casablanca 2004 gown and received her shoes and veil at no charge. All are absolutely beautiful! We saved over $400. I will be recommending BestBridal to every bride I know.

Great, was absolutely great to work with. My dress arrived in perfect condition 3 months before I was expecting it! Because of a sale running, I was also able to get a free pair of shoes AND veil! I would (and have!) recommend to anyone looking for an affordable place to find your dream designer dress.

I just received my dress in the mail today! It came 8 days earlier than it was supposed to! The dress is beautiful and cannot wait to wear it in October! I was very skeptical about ordering my dress online. But I could not be happier with my decision! Thank you for making my experience so stress free!

Pam was fantastic today and went above and beyond - my sister-in-law had fallen in love with a dress that was discontinued and Pam helped me to get her the sample dress - super helpful on the phone - we can't wait to see the dress in person. Very refreshing to have someone actually call back and she was AWESOME!

Thank you, I received my items yesterday (in time and I love all items)!!! Thank you, JoAnn and the rest of the team for this! Kind regards

My fiance and I are so so glad and thankful that my gown came so early and it was really a surprise! Thank you so much for making all things easy for me. Yes! I am more than happy for you to put my comments on your web page. I am very happy with your service Chantal! I'll let you know again when I've received my accessories.

Many Thanks!!!!!,
Just received my beautiful dress....and am the envy of my co-workers. LOL. I truly appreciate all your help...JoAnn, Margeret, Pam and Mandy :)

Re: I want to buy,
That was really helpful. Thanks again for your fast response and for the care you show to your customers. I shall check the dresses, and I will get back to you :)

God Bless,

RE: Customer Refund Notification,
Thank you very much for this refund on the shipping of my order. I appreciate it. My experiences with this company have been nothing but wonderful in the past and I see that this order is going to be great as well. I would highly recommend this company to all.

Looking forward to receiving my order :)

Thanks!!!!! Highly recommend it,
Hi, I would like to thank your store for the fast shipment of my wedding gown. The gown is more beautiful in person than in the picture. I am so happy I found your site because I ended up paying a fraction of what I would have paid somewhere else and still got a beautiful product from you. Thanks so much everyone!

Re: Order Update,
As promised, here's my testimony for Best Bridal Prices:

The dress arrived exactly on the same day as the estimated arrival date. Details and stitching and condition are at it's top and even more wonderful as compared to the picture. Best bridal prices' customer service has been great and helpful throughout my whole ordering process and I am really grateful to JoAnn especially for making the experience pleasant and easy. Will definitely recommend you guys to my gal friends.
Thank you!

RE: Request from,
Thanks for your help, you've been brilliant

RE: Color Swatches,
I got the samples today and they are very pretty. I am going to mail them to my best friend for her to make the final decision. I know one of these colors will be perfect.

Hello Ladies,
I just wanted to let you know my dress, veil and shoes arrived today :)
Just beautiful!!! I have so happy with it all. Thank you for all your help and speedy work from half way around the world :)
Thanks you.

Hi ladies,
I purchased my wedding dress with Best Bridal Prices and they are great! They are always prompt to answer questions and help you, I called them twice and they were very nice. I just got a message that my dress was shipped! I canīt wait to see it!

It's me again. The wedding was a little over two months ago and I just want to thank you for all the help you gave me. Most of the accessories used were from best bridal. My tiara, veil, earrings and the gown. Enjoy your Christmas holidays and the new year.
Many thanks,

Hello, I would like to thank you for everything you did for me, my marriage was wonderful, my dress was beautiful, Allure 2250.
Thanks you.

Hi Ladies,
Just a quick email to let you know Ii received my order of the dresses today and they are absolutely beautiful!!! Thank you so much for all of your help and correspondence.
Kind Regards

Hi all,
Am very excited I received my wedding gown and my maid’s dresses. Thanks for making it happen on a timely manner. I received the gown and the accessories on the 7th Nov and the maids dress this evening, this beats the delivery date of the Nov 25th. Thanks I must say you do a great job! I will recommend you to anyone who is doing a wedding. My daughters and I have tried on the dresses and the gowns..... They look great. I need to let you all know I have enjoyed dealing with you all. I had to communicate with several staff members through the emails and phone.... very polite staff and always ready to help and listen to me. To all of you great job and keep up the good work

Dear Best Bridal Prices,
Just want to say a huge thank you as my dress arrived today, its just perfect. Packaged just lovely and the shoes and hair clip is just fantastic quality, ill be spreading the word here in australia.
biggest thanks

Hi Julie and team,
I just wanted to write and say that I received everything I ordered including my beautiful wedding dress and love everything. I just wanted to say thank you for all your help and great customer service with this order. Thanks again,

Hi Cheryl,
I received my first package down in oz, just wanted to say I'm so happy with the dresses!! They are stunning and fit my flower girls perfectly!! I'm so excited now, and can't wait to get my wedding dress! :D
Thank you so so much!!!!!


My Dress,
Hi All, I'd just like to say thanks to JoAnn for the great service I received. My dress arrived today (in New Zealand) and it is perfect!
I'll be recommending Best Bridal Prices to my friends.

Hi JoAnn, Just to let you know I have received my order in good time and good condition.
Thanks to you all

RE: Mia Milano Dress - MB1002 Peach,
Thank you! You have been a great help. I will hopefully be in touch soon.
Thanks and regards,

Re: Fwd: Bonny 113,
That's FANTASTIC!! I will be ordering my dress this weekend :)
Thank you so much !!!
Kind Regards,

Dear JoAnn and the Team,
Thank you very much again for the outstanding customer service! I am very much impressed with the level of professionalism, level of personal attention and care that I received from you, your colleagues and the company in general. The great customer service and care clearly distinguishes from a number of competitors on the market! Thanks again and will sure shop with you guys in the coming days as I am still looking for a few things for the wedding :))
With best regards and wishing you a pleasant coming weekend!

My Maggie Sottero Wedding Dress,
I bought my dress from here in March and received the dress in July and I absolutely love it! I was really nervous about buying a dress online and I was never officially measured. When I got this dress I was so happy and after having the alterations done I am so happy with this dress I can't imagine getting married with any other dress. Thank you for making this so easy!

My dress just arrived 3 weeks before it was do. I LOVE IT. I wanted to get a dress for my reception but didn't want to pay for a whole other dress. I found one at a bridal shoppe that I loved. It was actually a bridesmaids dress but was exactly what I was looking for. I remembered coming across this site while looking for styles so I decided to check it out again to see if they had it before I made the purchase at the shop. So glad I did. I saved 40+ tax. It may not be a lot to come but that paid for my bouquet. I also want to thank the people at the actual store because I called them before I made my order and they were very helpful. Thanks so much.

Ok ok...let me check with my husband if he knows anyone in US that help. We will get in touch with you soon. Once again, thank you so much; you are so helpful & nice. Have a nice day :)

Hi Tricia,
The dresses were delivered this afternoon. I can't thank you enough for all your ongoing assistance. I am so unbelievably grateful to have had you at the end of an email to help me out through the order process... you are a massive asset. Thank you sooo much again
Kind regards

Re: Bridesmaid dress,
Hi! I only want to let you know that I love your web site and your customer service! Thank you so much for all my orders! Personalized, quick, you can answer any questions and do all what you can do for any brides! I don't have to shop in store I have all what I want with a great customer service here!

Re: Bridesmaid dress,
Thank you so much for all your help! I am getting my order in asap! Really appreciate the great customer service :)

I wish to thank you for the great service we received. The fuchsia Impression Bridesmaid dress we ordered is perfect! I will order again from you store when in the near future. Have a great evening!
--Tina and Ginette

Thank you,
Ok thanks again I will place it on the phone :) I want to be to tell someone about the jacket. Thank you for being such a wonderful professional company to work with! U have made my day :)

No way!?!,
Wow I cannot thank you enough, seriously!

I don't know if you can see this ^^^ but it's a little person jumping for joy, that's me right now!

Hi Barb,
My dress has arrived and it is perfect! I was so happy to get the dress early. It only needs to be hemmed. fyi for your future customers ordering this style...the area around the ribcage should be measured carefully. I think I got lucky that the size 6 fit so well there. It zips up the back so the side buttons are not adjustable. You literally bring the top over your head to get it on.

Thanks again for your excellent service and ability to find this dress for me when the bridal salons representing Watters could not. I look forward to recommending your web site to my friends and family.
Speak soon
Best wishes,

I could not be more grateful for your continued assistance with this. You are truly the best customer service representative I have had dealt with and can't thank you enough for keeping me updated and ultimately sane throughout this order process. I am usually quite calm about these things but the wedding seems to bring out every girls crazy side which without your assistance would no doubt be rife by now! :) I will email you around the beginning of July, although in the mean time thank you again for help, I could not recommend you enough to other brides, it has been a pleasure dealing with you. You deserve a nice big summer bonus!
Speak soon
Kind regards,

Good morning,
My wedding dress has arrived here in NZ - its gorgeous - am so pleased I purchased Jacquelin Exclusive.
I would like to thank you and your team for making my buying experience simple and worry free. I had reservations about ordering from overseas via the internet, and in the interim stages of my search for a wedding dress I did find myself on a bogus web site. I highly recommend Best Bridal Prices / Carol Frew's Bridal to brides and bridal parties who are looking for quality products supported by professional sales and service.
Kind regards,

I truly recommend to buy on this site!!! I got an FREAKEN AMAZING DRESS for my wedding on sale!!! I bought the Eden 2370 just a month before my wedding (wedding day was 9-11-10) I ordered size 8 the only size that was available!!! which I'm a size 2 and I was contemplating to order it or not since it was a little to big and I did not know if my mom would be able to alter it...Well, I decide to order it since my wedding day was getting closer and I did not have a dress...yikes!!! I had to order next day air fair which I was glad I did. I got my dress in a medium size box and it was very light I was so concerned that I got shipped the wrong dress and I was saying how can a big wedding dress fit in such a small box I was already getting sad...well, I slowly opened the box and I had gotten my Eden dress just as it was pictured!!!!! awww I fell in love with it!!! just mom was able to alter it a week before the wedding. I got so many compliments on my dress and to this day I'm just so thankful I found this web site and I CAN NOT believe I got an amazing dress for like 1/2 the price :D 1 month before my wedding ...Thank you so very much!!!! I'm such a satisfied customer

Once again exceptional customer service from your company. You said we would receive the dress by Jun24 and it arrived on June 23 and with a mail strike up here in Canada too. All my dealings with your company have been fantastic. Thank you very much.

I would like to add that I found the ordering process excellent and the salesperson I spoke to - I think it was Cheryl was excellent to deal with, extremely professional, pleasant and helpful. I would have no hesitation in recommending best bridal prices to my friends here in Ireland.

Hi Cheryl,
Many thanks for expediting my order. Hopefully it will be received before next Friday so that we have enough time for hemming. I really appreciate your customer services skills. Thanks again and have a good day.

Thank you,
My dress has arrived. Thank you for the speedy service. It's so nice not to have to be wondering if it will get here on time.

Some Heroes Wear Capes, Mine Wears COMBAT BOOTS!!!!
Good Afternoon! I just wanted to give some feedback about a Customer Service Agent that has went above and beyond to help and make sure my experience shopping with BestBridalPrices.Com has been a wonderful one! Cheryl has been a tremendous help and I will always ask to speak with her when I order. Her willingness to HELP, Answer Questions and make sure everything is perfect really means a lot to me. She has been in correspondence with me through the entire order as it is getting ready to be shipped out. If there is anyway as a company to applaud her dedication please do so, she is more then worthy of it. Its nice to see someone with so much dedication to the Customer and go above and beyond is something that has fallen by the waste-side with so many companies and to have Cheryl be as exceptional as she has been you should be PROUD to have her as an employee!! Again Cheryl, Thank You So Much for your help!!

HI. I want 2 inform you I received my dress. It's sooo amazing woooooooow thank you for everything, you made my day :)

RES: RES: RES: Ammended Order Confirmation,
I would like to thank you so much for the company's commitment Best Bridal Price, who gave my wedding dress and accessories like I bought it, and with exact measurements. I want to give a special thanks to Julie and Tricia, who were always very kind to me, and endeavoring to help me since I do not speak English fluently. You contribute to the happiest day of my life, Thank you,

Re: Order Update,
Just following up to thank you for the great service and prompt response. I fully anticipated not hearing back for a week based on previous experiences with other companies.
Kind regards,

A bride from Brazil!
I'm here 2 years after my wedding to let everybody know how amazing was for me... I bought my wedding dress from this site, and everybody that saw it didn't believe how crazy I was because I bought the dress of the more important day of our lifes without seeing it. Just because I be live in and I'm not disappointed!!! The dress is an Alfred Angelo Saphire Collection!!! Thank you so much!!!
--Manuela and Alexandre

Re: Order Update,
Dear bestbridalprices I have received my lovely wedding dress and bridesmaids dresses a few days ago. I would just like to thank best bridal prices for all there help and advice, every one has been very helpful and I will recommend my friends to your web site. Many thanks to all concerned.
--Annetta United Kingdom

I just wanted to say that the service I got from this store was the best that I got anywhere and I was never even in the store! I had a lot of trouble finding a dress I wanted for a good price. They beat the lowest price I found and promptly responded to my endless emails and just were great help. Tricia spent at least 30 minutes on the phone with me helping me decide the right size and was sooo patient with me. I received my dress a week earlier than expected and it's just beautiful! All it needs is to be hemmed and bustled now but the size is perfect. I'm very impressed and would definitely recommend their service to anyone. Thanks!!!!

Dear Julie and Staff,
I am writing a quick note to thank you dearly for my amazingly prompt delivery of my dress!! It arrived today and it is in perfect order.
I live on an isolated farm nearly 100km from the closest town and the only way I could get my dream dress was online, unless I drove 4hrs to the closest capital city and paid 4 times the price. I used the search engine to find a supplier of the gowns I liked and found they were in USA and ordered my dress according to your measurements. I cannot be more ecstatic with my extremely fast delivery and gorgeous dress.
Thank you again, I will recommend your site to all I meet
--Sarah in Australia

Just a quick mail to say thanks so much for all your help with getting my wedding dress it has arrived home to ireland and all thanks so much again for all your help was greatly appreciated, and I got all the items that I requested thanx so much. Nice doing business with your company and I will advise anyone to visit ye online because its well worth it.

RE: invoice,
I just wanted to tell you that we received the dress and it fits and looks wonderful! We are so glad that we chose you to buy the dress thru and if you ever need a positive referral I will definitely give one. Thank you to all your staff for doing such a good job in helping us go thru the process.

RE: Colour Swatch,
Thank you Mary, I have to say that this has been a wonderful experience shopping at your store. I hope you are recognized for all your hard work and your knowledge on the dresses and shipping. It has been a pleasure speaking with you and Cheryl. You both are awesome.
Have a lovely day.

RE: Your Order,
Thanks JoAnn! I have had a great experience working with you and your company. I appreciate it.

Thank you :)
I received my prom dress last week, it is beautiful! The detailing is great and it fits perfect :) I am also very impressed with how quick it took to deliver! Great customer service -will definitely be ordering again in the future :)
Thanks again!

Dear Tricia,
I have just received my dress and wanted to say Thank You for your assistance in the process of helping me get dress. Not only did the dress arrive here in NZ a couple of weeks ahead of the date you previously advised, the dress was exactly what I was expecting to see and what's more the fit was fantastic - only a few minor nips and tucks required.

I must admit I was slightly nervous about ordering such an important piece for my special day and had heard a few horror stories about dresses arriving and being a long way off expectations and I have to say that I am thankful that I made the right choice in choosing you to supply me my dream dress.

Thank you again for all your assistance and for making the process so easy. I will definitely be recommending you to other bride-to-be who are looking for an alternative to sourcing their dream dress from overseas.
Thanks and Regards,

Dear Tricia,
Margaret emailed me and has confirmed my shipment!!! Really grateful for your assistance! You've made my wedding dear. Will definitely refer BBP to my friends Thanks again,

Hi to all at BBP,
Just to say my dress arrived yesterday and I'm over the moon with it. It fits like a glove and the free veil and shoes are though they were made for this dress. I have saved myself around €500 buying this dress with you and can't thank you enough for giving me the opportunity to wear the dress of my dreams as I couldn't afford to buy it in Ireland. I will be recommending to you everyone I know as I can't speak highly enough of you!

My wedding dress,
Thank you for the quick shipping! The dress is perfect other than the known alterations that would be needed! :-) Will recommend to others with upcoming weddings! Thanks again!

Hi Cheryl,
I received my dress, shoes and veil yesterday. I just wanted to send you a quick email to say thanks! Everything is perfect and your service was impeccable from beginning to end. I will definitely be recommending your web site to anyone who will listen. I can't wait to put my wedding dress and shoes on on the day, thanks so much!
Kindest regards!

Thank you,
When I received my Venus wedding dress 4425 I couldn't believe the quality and detailing were so nice. I am very satisfied with my purchase and it was on time and to my specifications. I highly recommend BBP to all brides.
Thank You!

My wedding dress was such a hit! I am still very impressed that I got it early, so I want to thank you for being so understanding and shipping it early (I had planned my wedding for summer 2011, but then decided last minute to have it in sept 2010, and called bbp to see if the dress would be available, and they shipped it right away so I got it in 2 weeks! it was meant to reach me towards the middle of sept, which would have been too late for my labor day weekend wedding). The dress is beautiful, no one could believe that I got it online and my mom says it's more beautiful than all the ones we tried on in stores, which were out of my price range anyway. Also, the sizing information online was very helpful: I only needed a hem since I'm short, but the rest fit perfectly. Thanks! Oh, link to the picture.

Thank you,
Hi all, I have my wedding dress, veil and shoes now....and really I'd like to thank you all for your help and' er so kind and helpful team.
best regards

Hi JoAnn,
I have just received my wedding dress, and it is perfect. I could not believe how quickly it arrived. I have tried it on and it fits perfectly, thank you so much for replying to all of my questions. I am one very happy bride.
Thank you xxx

Re: Your Order Confirmation,

RE: Eden "In Stock" Wedding Dress - Style 2356,
Hello! I have just received the dress.. Thank you very much! It is so beautiful...
Thank you very much!

Dessy 1002,
I just got all excited to show the dress to everyone in my family. It is beautiful and of course, I'm keeping it. Thank you for all of your help and how quickly you accommodated me and responded throughout the process. Thank you for helping make my special day, well, special!
Many, many thanks,

Great Customer Service!
I ordered a maternity bridesmaid dress months ahead of the wedding. I had a miscarriage in my 2nd trimester and I was not going to wear the slightly different dress to the wedding. So I called and explained my situation and told them what dress I wanted to order instead (so I would look like the other bridesmaids). They were very understanding, I had to pay a little more to have the maternity dress returned to the designer's warehouse and to get the new dress in time for the wedding. It all worked out- thank you for your understanding during a very difficult time for my husband and I!

Great Service,
I received excellent service on my phone order today (2010-08-04). I ordered 9 bridesmaid dresses, and only wanted to order through your site after such wonderful care from Cheryl. Cheryl was very professional and efficient .I have been very pleased with your great customer service! Give her a raise, she is the reason I choose your site!

HI Cheryl,
We haven't received any 'official' pictures from my daughter Heidi's wedding (which happened last Saturday July 10)....but I thought I'd send you a snapshot from a friend. Her dress, veil, shoes were beautiful. The bridesmaids looked gorgeous as well. The wedding was perfect in so many ways. Thanks for your part in all of it!

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