Customer Comments

Hi Amanda,
Just a quick note to say - thank you for the dresses (sorry meant to have emailed you earlier, but there is so much to do!) They all look fantastic, and the brides dress does not even need turning up! Many thanks again.
Best wishes
--Dee and Kevin

Hi Barb,
I just realized that the order number XXXX is not one of your company, and I am so sorry. I wish that I ordered all of the dresses at one company, your company. What can I say other than I am sorry, and I have to tell you that you are so nice. I promise to do business with your company because of you. You have class, and you have good customer service skills.

Thank You,
Thank you John for your help. I really happy to deal with you! really you have an amazing customer service!! actually I will call it an awesome customer service. Thanks again and you never know maybe sometimes soon you will hear back from me. Thanks a lot John for your help. Wish you all the best.

I just received my beautiful wedding dress, tiara, shoes, and earrings the other day!! A whole month early!!! Thank you so much for responding to my emails so promptly, you all were such a pleasure to talk to. I was so nervous to order my dress online but you laid my worries to rest with your awesome customer service. Customer service is hard to come by but you guys were great! I will recommend bestbridalprices to all my friends and family!!

I just wanted all of you at bestbridalprices to know how much I appreciated your extra help with a dress for my daughter's wedding. This one will be perfect; thank you all so very much.

I just received my wedding dress that I ordered back in April... I absolutely LOVE IT!!! If you have a testimonial on your site... I'm so there.... It was exactly what I wanted... size... fit and more... I am will be glowing at my wedding... Thank you!!! Have a fabulous day loves...

You guys have great customer service!
--Heidi and Jarred

Hello Emily,
I just wanted to send you an email thanking you for all your help with my purchase of bridesmaids dresses. They look great :) Thanks again

Dear Tricia,
I'm totally happy with my dress, and with the service they gave me. I don't have time now to explain how great full I am, but I really really recommend this site to buy dresses or anything else! Excellent service, great timing!

THANK YOU, very much WebGuy! I will be sure to reference people to your site and will comment on your speedy service. In appreciation,

Thank you,
Thanks for your terrific service. I spoke to Julie on the phone this morning, and she gave me the new shipping date. I can't thank you enough for answering so quickly; your store is terrific. I work at Bernardo's for the Bride in South Bend, Indiana, as a consultant, so I know what you go through. Thank you again.

Dear Tricia,
Today I've received my wedding dress, its wonderful and absolutely perfect! I would like to thank the whole team of best bridal prices for their support! Have a great day!

Hello Cheryl,
I wanted to let you know that I received the Eden gown on Thursday, and I have to tell you that it surpassed my expectations by far! The dress is absolutely beautiful, and the fabric is just exquisite. Thank you so much for such wonderful service, and rest assured, I have passed on your web site to 2 people who are getting married next year! I highly recommend you and will do so as the opportunity presents. Thank you again for everything!

My order arrived today. I just want to thank you, because the bridal gown is really perfect and fits nearly perfectly! It's amazing! Thank you for everything! I would order again at your shop, but I hope this is my one and only wedding.
--Tina (in Germany)

Thank you,
Purchased my dress for an awesome price at BestBridalPrices and also rented the tux! The dress was great and the tux was perfect!
--Josh and Ariel

Live well, Laugh lots!
I will be sure to pass on that useful info to others. BestBridalPrices has gone down in my books as a good place to buy a formal dress. I will also be letting people know that too.

Amazing! Not only did I save over $600 on my wedding gown, I also received a free veil and pair of shoes. My dress arrived in perfect condition FOUR days after I ordered it! The customer service is impeccable. Thanks again for the excellent service.

Thank you,
I received my dress early. Thank you so much for your help and great prices!!

Thank You,
I want to personally say what a great site this is - I was a little skeptical "ordering from the internet" but I had a friend refer me and say this was great. My dress is gorgeous, but what's more important, I've had great customer service. Everyone was efficient, reliable, and prompt. Thank you so much.

I appreciate you getting back to me so soon!! Thanks for the great customer service.

My dress arrived today and is absolutely gorgeous! The shoes and hair accessories are perfect as well. Thank you so much for making my special day outstanding! I can't wait to get married. Your company is great and I will recommend you to all my friends. The free shipping and shoes were an added bonus!

Aloha Katie,
I just wanted to thank you for your great customer service...when I called you were so nice and helpful.... we got the dress right when you said we would and we are thrilled with it ...I will order from you again that's for sure, your service and the dress were perfect!!!!!
Aloha From Hawaii,

Thank you for all your help. I truly appreciate all you have done to make my daughter Prom a memorable one.
Have a wonderful day & weekend!

Hi Tricia,
Thank you soooooooooooooooo much for your help. The dress has made it to my Bermuda address. I am so happy, I will be recommending you and the Best Bridal Prices web site to all my friends. This is what you call REAL customer service. It has been such a pleasure talking to you and thank you for helping to make my special day less stressful.
Thanks Again,

Hi Tricia!
I just wanted you to know that I received the package this past week. Everything came just as ordered and in good condition. I will be sending it to Eleni very soon. Thank you for your great service! I will refer you to any friends I have who will be getting married in the future.

Thank you!!!
I just received my wedding dress and I want to say THANK YOU! Not only did it save me hundreds of dollars by purchasing from you, but it was completely painless and it arrived a month and a half earlier than anticipated! That is one major stressor out of the way! I was a little wary buying from the internet, but I could not be happier and would recommend Best Bridal Prices to anyone! Thanks again. --Lara

Tricia and Barb,
I wanted to let you know that my wedding dress has just arrived, and it is just PERFECT!!! It's more than I thought. I am so grateful for your work and your attention. When the wedding photos are done I'll pass them on to put on the web site (Featured Brides). One more time, thanks so much!

I just want to thank you so very much for taking your time to help me! You have gone above and beyond making sure that my dress arrived on time which is such a huge relief. Thanks for your time and effort!
I will definitely use your site again because of the great customer service.

Dear Staff,
I just want to take this opportunity to thank you and your staff for doing a one off deal for me. i truly appreciate you allowing me to return the dress i didn't want for the dress which came today. i love the dress and its a perfect fit. thank you for caring so much about my feeling's especially to julie who was kind and dealt with my with respect and kindness.
Once again thanks to your team and to all who helped,

Its here!!!! After I emailed you this morning, a few hours later the doorbell rings and MY DRESS IS HERE! I love it ...thank you thank you...for everything.
Thank you again for everything!

To the Associates at,
I recently found out (as in yesterday) that the gentleman who has been working on making my wedding dress for my July 18th wedding, is moving to Ireland in a week and that I would have to buy a wedding dress ASAP. Usually I give myself plenty of time to plan and organize my life (I ordered my wedding cake in October) so this, obviously, panicked me. But, miraculously, I found a dress that called out to me. Mori Lee Wedding Dresses - Style 2177. And upon calling your customer service number I was greeted with the most helpful, patient person a stressed-out, panicking, bride-to-be like me could ask for. Emily, #114, was sweet, kind, understanding and went above and beyond what I expected. She even called up Mori Lee personally to get assurance that the dress would arrive in time for my wedding day. Regardless of what happens from here with the dress, Emily did everything anyone could have asked of her and I am so appreciative that your business employs people that sincerely care about people like me who need all the help they can get to keep from going insane during this time.
Thank you so much!

Dear BBP,
My daughter told me she accepted her fiance's proposal, and I was elated. The first thing to do was find a gown for her, but it has to be perfect. We looked all over town and tried on every gown in the city it seemed like. Most of the bridal shops were so so about helping my sweet angel try on what may have been her wedding gown. One shop in particular was so kind and helpful; they brought out a new design that JUST came in, and it was what she wanted for a wedding gown since she was twelve yrs. old. However, I could not afford it from that shop.
We then took another route and looked online; we found this site, and the same gown was well within our budget. I was so skeptical; how could I trust my daughter's gown to a web site? I called and asked the customer service department that very question. I was so impressed just by the response, that I felt good about the order. It was getting close to and then passed the estimated delivery date, and I was sweating bullets. Trish in the customer service department called and let me know what was going on, and she made several promises to keep me informed on the status of delivery during the final week. She made and kept her promises. When my daughter got her gown, she was so excited. It was as gorgeous as she is, and her shoes fit perfectly. Her tiara was exactly as Trish described it. I would recommend this site to anyone who were to ask about a wedding web site.
Thank You for keeping your promises and Thank You for the affordable prices,
--Chris in Columbia, SC

Thank You,
I just wanted to thank the staff at Best Bridal Prices. I ordered my dream dress at a huge discounted price (easily 1/2 of what I would have paid at the bridal store, plus I got shoes and a veil to match increasing my saving to around $1200). I was contacted and asked for specific hem measurements since it was a custom hem. Shortly before replying I found out I was pregnant and due 1 month before the wedding. I decided to order anyway since the price was right and service was excellent. I can't tell you how much of a relief it was to receive my dream dress in the perfect length (I'm 4'11 pre-pregnancy size 2). I wasn't able to zip it all the way up at 6 months pregnant but I'm confident that the size 4 I ordered will fit with room to spare after baby! The veil was another issue I was concerned with since the dress was not white or ivory but cafe silver. The person that I spoke to about this issue was kind enough to contact the manufacture obtain a fabric sample compare it to the veils in stock, send the swatch to me along with color recommendations for the veil. The veil and dress match like a dream and the shoes that came with the order are fabulous I can't sing your praises enough. I will update with photos after our summer 2009 wedding. I will recommend you to all my friends and family. During these economic times you can have your dream dress at a fraction of the price and not have to worry. Plenty of people cautioned me about ordering online but after my experience with the staff I knew this was the only place I wanted to get my dress from. I felt more taken care of then I did at the big bridal salons in my area. Also the dress, veil and shoes arrived a few weeks early then expected. Another plus! Simply excellent customer service and the dress is perfect! Thank you. I truly feel like a princess the quality of the dress, veil and shoes are wonderful.
Thank you so much.

Dear BBP,
I would like to thank all the team for supporting me and specially Cheryl. The dress and everything else have arrived exactly as described. The dress fits perfectly, so I just wanted to thank you.
Thanks so much,

Dear Julie,
I've just received the dresses, I'm very glad, are all beautiful! Thank you a lot, I'll surely do other orders soon.

The prom gown for my daughter came early and it fit perfectly!
Thanks again,

Thank You,
I just wanted to say a big thank you to the Bestbridalprices team. I received my wedding dress with veil and shoes and bridesmaids dress in perfect condition. Everything is just stunning and I couldn't be happier with my dress :) The girls in customer services were so nice and really helpful on the couple of occasions I rang. Thanks so much to everyone again. I am the happiest bride to be in the world and will be recommending you to friends who are getting married in the future :)

Thank You,
I received my dress yesterday and it is beautiful!!!!  I am so .....pleased with it.
Thank you so much.

Thank You,
I just want you to know how appreciative I am of your service. I received my wedding dress 2 months earlier than expected and it was perfect. The shoes and veil match and I know it will look great. Every time I called the person who answered was so helpful and friendly, which always makes for a pleasing experience.
Thank you!

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