Customer Comments

I ordered this dress just over 3 months ago, to be sent to me in the UK. And I have to admit I was a little wary of buying such an important item of clothing over the internet, however the offer and the price made it a little hard to refuse. Normally you would expect these things to look better on the picture than when they arrive.. not the case with this dress, whilst the picture of it is beautiful, it does the dress no justice. It is absolutely stunning and the quality of the material, the lace and the workmanship that has gone into this dress is fantastic. You cant see on the picture, but there are sequins and pearls on the lace and the pink on the lace is more antique looking than what appears on the picture. Also nowhere on the site does it say that the dress comes with capped sleeves that are detachable, which are perfect. they are the same material as the lace edging on the dress. It also comes complete with 2 modesty panels. It is not quite as pink as it appears in the picture, it is more of a vintage look to it in real life. It is the most unusual dress I have ever seen and it really does look a lot more expensive and of a very high quality. I also received my veil and shoes free as promised, which are as described. I had excellent communication from the staff at Online Bridal, both over the phone and via email, very polite and helpful. I really would recommend this site to anyone who wants to chose a different dress than is available in most of the bridal stores, and for around about half the UK cost. Only thing I will say is if you are buying in the UK beware you will have to pay VAT once it is shipped to you. All in all a very happy customer and whilst I hope not to be using the site again! as I only intend on doing this once I hope they continue to do well

I wanted to compliment one of your employees. I had the pleasure yesterday of having Amanda assist me on the phone. She didn't make any money off me and was so very pleasant and helpful with my problem. You are very lucky to have someone like her dealing with customers. So many businesses have forgotten what 'customer service' means. Although my problem had nothing to do with your company, she listened to my dilemma and couldn't have been more helpful. We all tend to complain very quickly and are less likely to take the same time to pass along the good - I just wanted to take time today to pass along a little 'good'!!
Blessings --Carol Ann

Hi there,
I just received my wedding dress and I LOVE it.  I saved approximately $1000 buying through your company, and my dress arrived over 1 month before it was suppose to!!!  Very happy customer!

Dear Friend,
I received my Wedding Dress and my bridesmaid dresses on Friday 10/10/2008. My wedding dress is far more beautiful than I ever imagined and it fits perfectly. I tried on the exact the same wedding dress in a Dublin Bridal shop and it cost a whopping €2150 and I cannot believe that I have saved myself over €1500 because I took a gamble and bought my wedding dress over the internet which I have to say had made me into a nervous wreck. Best Bridal Prices you have out-done yourself, so thank you so much. I am absolutely thrilled with the outcome and I will be recommended you to all my friends. Once again thank you so much.

Hi there,
I just received all of my ordered items via UPS and they arrived earlier then I thought I'd get them. The my wedding dress fits great and looks amazing, the bridesmaid dresses look great. The shoes even fit perfectly! I am just thrilled with the products that you offer and the great service that I got. Thank you!

Dear Barb,
I want to let you know that everything is in the house and is very nice..... Thanx for a very good service!

Dear BBP,
My dress arrived. It is beautiful. We had the wedding October 18th and the color of my gown went well with the bridesmaids dresses of red iridescent taffeta. I have been very pleased with the quality of the workmanship and material of the gown from Montage. I received many compliments on the dress and my appearance at the wedding and reception. hank you for carrying gowns of such quality! I had not seen the dress in person before ordering it, and I had only sent my measurements in and it fit. I only had to have it altered due to weight loss! I will recommend your shop and Montage dresses to others.

Hello Everyone!
I hope you are doing great. I am a perfectionist and it is hard to please me but I am 100% satisfied with my purchase. I have no complaints of the customer service I got. My dress is gorgeous. I am abroad and never had the chance to try it on in any store but the Merchant´s sizing chart is a great help. I will have my mother buy the dress she will be using for my weeding from your site too.
God bless you and best wishes for your business!
--Chris in Newcastle upon Tyne, England.

All of the soul searching has ended now that you have solved what I am wearing for my Daughter's wedding in London in May 2009. I sent in my order on 10th September 08 and my outfit was delivered on 9th October 2008. I am delighted with the service you have provided and would recommend you to everyone I know. Thank you so much for your help and for the personal touch, even though there are so many miles between us.
thanks again!

Hi Tricia,
Just a note of Thank You! to you and your staff for the speedy delivery of my beautiful dress. UPS delivered it right on the scheduled date and I picked it up from Blaine. The dress is beautiful and fits perfectly! The accompanying shawl is so gorgeous as well and beyond what I expected!!
thanks again!

Thank you,
Thank you very much for you kind service. I'm sure I will be discussing this with other brides in the many forums I visit!

Dear Cheryl,
How are you? Hope all is going well....
Starting off I'd like to thank you for your excellent customer support. You truly put my mind at ease at a time when every bride is a nerve wreck.
I received my dress & its perfect. The size is correct & it looks phenomenal so thank you for that.
Thank you,

Thank you soooo much!
Thank you soooo much!  You all have been so wonderful with everything along the way with my dress and order.  I have told all of my
girlfriends about you and other friends that are getting married in the
next year. 

I will definitely use you all in the future for other things.

Dear Amanda,
I wanted to let you know that we received the gown and were very very happy with it - extremely well made - the best for value money we could expect.

I would recommend you to any bride who would want to buy through you - you were professional, helpful and had good communication and were prompt - and the gown was just as it was shown to be and the workmanship of a very high standard.

Thank you again -

Hi Tricia,
Well I finally got to wear my beautiful dress on August 9th 2008! Both the girls and I were very happy with everything about them. Thanks again for your help in making sure everything was right for our special day!


Hi Amanda,
Thank you for your assistance. I received my dress today. It fit just as I predicted and looks just as beautiful as it does on-line. Enjoy your day.


Thanks Amanda!
I can not recommend this company highly enough. I, like a lot of other brides to be, scoured the internet for nights on end looking for my dream dress that needed to be flattering and quality for my May wedding. Ii found Amanda helpful, informative, and very honest to deal with. My dress was Odessa by Raylia in diamond white, and the bridesmaids wore Jordan 302 in purple. I experienced no problems with buying all from this company or with shipping. It was an outstanding value for the money, and the quality far exceeded my expectations. Everything fit as it should, and i was overwhelmed with everyone's comments on the best day of my life. Thank you-- to all at BBP-- for making it so simple and so special.

Best Bridal Prices,
I wanted to thank you all for the wonderful service I received from Best Bridal Prices. I have a two year old and am pregnant and going to a bridal shop was not something I really wanted to do. Being able to order the dress online from you all was wonderful. It arrived in perfect condition and well in time for the wedding date.
Thank you all again for everything!,

Hi Cheryl,
Thanks a million for getting back to me. Just wanted to let you know that I received my dress yesterday and am absolutely over the moon with it. A pleasant surprise that it arrived earlier than I had expected and it fits absolutely perfectly. Thanks again for all your help and I would have no hesitation in recommending Best Bridal Prices for brides to be in the future.
Thanks again,
--Mary in Ireland.

HI Kate,
I have received the dresses thanks for all your help,and getting them here before, they are lovely.
thank you,
--Kerry and Desmond

Thank you,
Thank you so much for your excellent customer service. I will gladly refer you.

Hi Cheryl,
Hi Cheryl, just a little note to say a big thank you for all your help you given us when ordering the dresses. I receive them and they fine, so for. sorry i took so long to let you know, i was having some problems with my computer, anyway a big thank you again for everything.
--Angelia and Graham

I got my dress last week and it is simply beautiful.  Thank you so much. This was such a nice experience.

HI Pam,
Thank you so much for all of your help.  I was very pleased with the way things were handled so efficiently after my complaint.  It is nice doing business with a company that will work with you to get things resolved so quickly.  I love my new dress.

Best Bridal Prices,
Thank you for getting back to me after my last email. I just received the dress today and was very reluctant to hand over another £50 to the delivery man. However, it turned out to be worth every penny! The dress is beautiful! Other than that, i'm really pleased. My little girl is going to look gorgeous.
Thank you!

I’ve ordered a wedding dress from you guys, and have found out it’s been delivered…1 month early!!!!  You guys ROCK! 
Thanks….and thanks for the quick service!!

Hi there,
I just wanted to let you know that we received our order the other day!  The dresses are absolutely beautiful and fit perfectly!!  Thank you soo much for your help and amazing dresses.  They are definitely going to make my wedding day a day not to forget :)  Will definitely be keeping your store in mind for other occasions!!
Thanking you,
--Belinda :)

HI Kate,
Just wanted to let you know I received my dress and LOVE IT! Thank you so much.

Thank you!
Thank you!  It is a pleasure to do business with you; you have all been so kind and efficient!  Thank you for your speed and courtesy. 

Hello Amanda,
How are you doing?  Just to let you know i received my dress today and i want to thank you for giving me the assistance i needed at very late notice.  Further to our conversation i just want to THANK YOU again.
My wedding is on December 17th so i will send you pictures on my return. 

I have to say one thing that I was scared of when ordering a dress online that no other comment that I have seen has mentioned yet. I wanted a true Maggie Sottero dress and not a cheap knock off. When I received my dress today, lying right on top of the package was a certificate that proved that it was the real thing and not those bad fake ones. It looked just like the picture and it was the real thing! Everyone always says don't buy your dress online but I disagree! Best Bridal Prices had more variety for a cheaper price! It did take a little over three months to arrive at my door, but it was worth the wait! So for all you brides out there that are hesitant to buy the dress of your dreams online, I will tell you from first hand experience that you are in good safe hands through! You have nothing to worry about, and that is from one new stressed, scared bride to the next!

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