Customer Comments

Subject: Re: Allure gown 9167,
Thank you for my beautiful wedding dress. I love it so much! Image Attached

for the owner/manager,
Dear Sir or Madam,
I just wanted to take a minute to tell you what a great experience I had ordering my daughter's prom dress from your company.
I originally had a problem with a mistaken duplicate order. I called and spoke with Stefanie (sorry I didn't get her last name). Stefanie was extremely helpful and friendly! She corrected my error quickly and helped me with a shipping problem that I didn't realize I had. The dress arrived earlier than expected and it's beautiful.
You're lucky to have someone as efficient and wonderful as Stefanie representing your company! I will definitely recommend your company to others and order from you for our next special event.

Re: Your Order/JoAnn,
Hi JoAnn, I just wanted to say thank you for all your help! The dress was delivered just a little bit ago and it's beautiful. You ladies really saved the day, more than you can ever imagine! Helpful, courteous - I will definitely keep your information on file for future dates and let others know.

Re: Order Confirmation No: 867XX,
Prom was so great! Thank you so much! Image Attached

Re: Mori Lee 2675,
Hi Stefanie/Frew's Bridal,
Firstly, I wanted to thank you for helping me find and order the perfect wedding dress last year!! I wore the dress for two wedding ceremonies (to the same guy :P), one in Malaysia and one in Texas and everyone complimented on how beautiful and perfect that dress looked on me.
Y'alls prices were great and the free veil was a definite plus! Just thought I'd share with you on how amazing the Mori Lee 2675 looked! If you need a bigger picture let me know! Thanks again. Image Attached

Re: Order Update #865XX,
Just wanted to thank you for the wonderful service and detail concerning our order. We just received the dress much earlier than expected and it is a perfect fit!!! We appreciate your great customer service!!!

Comment Submission,
Hi Stefanie
I just wanted to let u know I received my order a few weeks ago. Just getting round to emailing you now. The dress and headpiece are both absolutely beautiful i am very happy with both. Anyway thank you very much for your help.

RE: Order Update #861XX,
Would just like to let you know the beautiful dress has arrive in the fastest time, I would like to thank you so much for getting the dress to me on time, you have all been such great help when I needed the dress so fast, my daughter is so happy.

Re: Your Order/Stefanie,
Hi Stefanie!
Thank you for your kind helpfulness. You helped to take the stress out of this gown ordering process. :) Also, thanks so much for taking the time to suggest veils for me.
With appreciation,.

RE: Order Confirmation,
This is good news! I'm so excited. Can't wait to see my dress and try it on. Thank you. You have been awesome.

RE: Order Confirmation,
Hi Stephanie.
Just wanted to say Thank you for all your super help the dress arrived in NZ it is just perfect. Love it.

Comment Submission,
Hi Stefanie
As promised here is a picture of us on our wedding day with my beautiful gown on supplied by yours truly. It was the best day ever and thanks so much again for all your help. Image Attached.

Awesome Customer Service for Ordering,
I called today to order my dream wedding dress and shoes. The agent was so nice and helpful. I was not sure about which size shoe to order from the Benjamin Adams collection. I had read reviews that these shoes ran large. She called the manufacturer while I was on the line and helped me chose a size. It is nice to know real customer service is not dead. I can't wait to receive my order.

Subject: Re: D497 and JR 505,
I got my dresses today in the mail for bridesmaids.... they are perfect! Thanks so much. I am coming in next week with my sister who bought a dress from you guys, shes getting hers altered for her sons wedding. Just wanted to tell you how thrilled I am with the dresses and thank you again.

Order Confirmation ,
Thank you very much for the heads up. I been waiting for such an email. I will inform them once I arrive....can't wait to receive them :)
It was a pleasure making business with you :) you were so helpful :)
Thanks again, Best Regards

RE: Your Order/Stefanie,
Dear Stefanie,
I would like to thank you for all your help and advice! I received my wedding dress, veil and shoes today and everything was so perfect :-) No need for any alteration or anything! And it arrived even sooner than I expected! You were extremely professional and efficient. I will definitely recommend in the future :-)
Thank you so much,

Hi Stephanie,
Thank you very much again for the great help and assistance you gave together with your colleagues on the purchasing of our dresses and with this you helped us creating an unforgettable event.

Order Confirmation,
Hi Stefanie, No worries at all! Thank you very much!! You were most helpful and very patient as I was determined to find something that would work!
Take care,

Order Confirmation (Wendy),
I received my dress today, about a month earlier than expected!!. I love it. Thank you for all your help.

Thank you!!!,
I really want to thank you, my gorgeous dress arrived yesterday at Angela's house! We were checking and everything was good! I'm only waiting September!!! Thank you very much, for the patient and because I really trusted in you and you made an excellent job!

Order Confirmation,
Please disregard my request for a tracking number. The dress just arrived. STUNNING!!! I am speachless. It is exactly what I wanted. I will take another look at the shoes and give you my final choice in a day or so.
You've got yourself a satisfied customer over here. :)
Have a great weekend.

RE: Your Order/Stefanie,
Dear Stephanie,
I would personally really like u thank u for all the great help u have given, the dress is perfect :)
I left a positive feedback on your website also; Ii am really grateful.

Comment Submission,
I want to thank Stefanie from bestbridalprices for giving me such exceptional customer service. She was available every time I needed assistance with my orders and made the process so smooth and easy.

Comment Submission,
I never in a million years thought that I would buy my wedding dress online, but I am so glad that did! Working with your staff and ordering my dress was a breeze. I just received my dress and it is everything I thought it would be and more! I also loved my shoes, veil and headpiece. I can't wait to walk the down the aisle in my dress. Thank you, thank you, THANK YOU!

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